Trust in teams provides a shared understanding of how to engage. People trust those who perform reliably, competently and display concern for the well-being of others.
Action
- Incorporate team-building protocols and activities into the work
- Facilitate discussions to help the team acknowledge the complexity of creating and sustaining trust within teams
- Ensure team members are suitably trained and have access to the best communication tools
- Baseline people’s level of alignment at the start and end of the session
- Create a flow of activities transitioning people from the start to the end of the session
- Lead from the front by guiding and supporting people throughout the session
- Adapt and improvise while always maintaining a positive outlook and sense of humour
- Use a video conferencing platform and clear expectations to help build effective trust and relationships